Privacy Policy

Privacy Policy [Last updated February 1, 2023]

1. INTRODUCTION

AGREEMENT AND PARTIES. Provenance Vineyards (“Company,” “us,” or “we”) respects the privacy of the visitors to this website (“website” or “site”). This Privacy Policy (“Privacy Policy” or “Policy”) is an agreement between you, as the user of the Company website (“you”), and the Company. This agreement tells you when this Policy is effective, what information we collect from you, how we might use it, how you can review or change the personal information you provided to us, how we may change this Policy, and the steps we take to protect your personal information.

2. AGREEMENT TO TERMS OF PRIVACY POLICY AND TERMS OF USE

AGREEMENT TO TERMS. All activities in which you may engage on this website are voluntary. You are not required to provide any personal information to us unless you choose to access features on this site that require it. If you do not agree with the terms of this Policy or other terms of use on this website, then you should immediately exit this website and discontinue using the site. If you do not agree with the terms of this Privacy Policy and our Terms of Use, please do not provide us with personal information, and leave this website. The Terms of Use of this site are expressly incorporated herein by reference and made a part of this Policy. By using the Company website, you signify that you agree to the terms of this Privacy Policy and the Terms of Use.

3. EFFECTIVE DATE OF AND CHANGES TO PRIVACY POLICY

EFFECTIVE DATES. This Privacy Policy is effective as of February 1, 2023, and will remain in effect except with respect to any of its provisions that are changed in the future, in which case the changes will become effective on the date they are posted on the website or we otherwise notify you of the changes. We reserve the right to change this Privacy Policy at any time. Changes, modifications, additions, or deletions will be effective immediately on their posting to this site. You should check this Policy periodically, as its terms may change from time to time. Your continued use of the site after we post any such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide and be bound by the modified Policy. We will also revise the “last updated” date found at the beginning of this Privacy Policy when we post changes to it.

4. POLICY APPLICABLE TO ONLINE ACTIVITIES ONLY

DISCLAIMERS. This Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond Company’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation. This online Privacy Policy only applies to information collected through this site. This Privacy Policy does not apply to any information we may collect from you in any place other than this website.

5. PERSONAL INFORMATION WE MAY COLLECT

TYPES OF INFORMATION COLLECTED. We may ask you for certain information referred to on this site as “personal information,” which includes information that pertains to your identity. Such information may include, but is not limited to, items such as your name, address, date of birth, age, gender, e-mail address, telephone number, or credit card/debit card number. You may be required to provide personal information to access or use certain parts of our website or features of the site. If you do not provide the requested personal information, you may not be able to access or use the features of the site where such information is requested.

INFORMATION COLLECTED FOR USE OF ONLINE STORE. We  also collect and store infomation from visitors to this Site who register their information or who use the online store. For example, when you place an order, we collect and store some or all of the following that you provide: name, billing address, shipping address, email address, telephone number(s), credit card number(s) and expiration date(s). This information is used to provide the products and services that you have ordered or requested, to process and hsip ordersd, to send order and shipping confirmations, and to provide customer service.   

6. GENERAL INFORMATION WE MAY COLLECT

TYPES OF INFORMATION COLLECTED. There may be other instances in which we collect information from you that is more general in nature (“general information”). Such information may include your Internet Protocol (IP) address, which enables us to identify your computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, which includes the World Wide Web. Your computer has an IP address, which is required in order for you to communicate with others via the Internet. Such general information, including the click stream data and cookies, as mentioned below, may be collected from you whenever you access the site, whether or not you provide us with any other personal information.

A set of website features may be accessible from web-enabled mobile devices. The intent is to provide access that is optimized for the size of the screen and operating system used. On some devices, functionality may be limited. If you access this website through a mobile device, then we may collect information about your mobile device whether or not you provide us with any other personal information.

6.1. Your rights under the California Consumer Privacy Act of 2018 (CCPA):

You have the right to know what categories and/or specific pieces of personal information are collected about you. As such, you may submit a verifiable consumer request via the following methods: send an e-mail to info@solonostro.com or write Attn: Privacy Compliance, Atto Due, LLC dba Solo Nostro, 1083 Vine St. #430, Healdbsurg, CA 95448, United States

You have the right to know what personal information is sold or disclosed to third parties. You may submit a verifiable consumer request via the following methods: send an e-mail to info@solonostro.com or write Attn: Privacy Compliance, Atto Due, LLC dba Solo Nostro, 1083 Vine St. #430, Healdbsurg, CA 95448, United States Company will not sell your “personal information” as the term is defined by the CCPA.

Subject to statutory exemptions and exceptions, you have the right to request that we delete the personal information that we have collected about you. You may submit a request for deletion via the following methods: send an e-mail to info@solonostro.com or write Attn: Privacy Compliance, Atto Due, LLC dba Solo Nostro, 1083 Vine St. #430, Healdbsurg, CA 95448, United States If you exercise your rights under the CCPA, you have the right to not be discriminated against.

6.2. Click Stream Data

When you visit our website, we may also collect “click stream data” (server address, domain name). This information can be combined with information you have provided to us by registering, for example, which will enable us to analyze and better customize your visits. We may use click stream data for traffic analysis or e-commerce analysis of our website, to determine which features of our site are most or least effective or useful to you.

6.3. Cookies

We may also use cookies to gather information about your visits to our website and enhance your experience. More information on how we use cookies is available in Section 11.

6.4. How We Respond to “Do Not Track” Disclosures

We are strongly committed to not sharing personal information with third parties. Under this Privacy Policy, we may share your information only under particular situations, as described in this Policy. Because we protect all users in this manner, we do not change our behavior in response to a web browser’s “do not track” signal.

7. GENERAL INFORMATION ABOUT YOU

USE OF GENERAL INFORMATION. We will primarily use the personal information you provide and any general information we receive from you to provide products and services to you, including, but not limited to, the following:

A. To send you information or materials via e-mail about relevant products, offers, and news.  If you no longer wish to receive any e-mails from us, or if you want to modify your personal data or want your personal data to be deleted from our database, see Section 12.

B. To analyze visits to the website and learn about the interests of our visitors in aggregate and also on a personal level to better understand your interests and needs, so we can improve our products and services.

8. PROTECTION OF YOUR PERSONAL INFORMATION AND GENERAL INFORMATION

8.1. Security Measures

In order to protect both the personal information and the general information that we receive from you through our website, we have implemented various security measures which are consistent with current industry standards.

8.2. Risk of Interception

Please keep in mind, however, that whenever you give out personal information online, there is a risk that third parties may intercept and use that information. While we strive to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. By using this site, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through this site and that any personal information, general information, or other data or information received from you through the site is provided to us at your own risk, which you expressly assume.

9. NO USE OF THIS SITE BY PERSONS UNDER 21 YEARS OLD

9.1. Registration Declined

Company intends that only adults who are 21 years or older will use this site. Personal registration information submitted by a person under the age of 21 will not be accepted. Any general information provided by a person under the age of 21 and gathered (for example, through the use of cookies) during their visit may be used as indicated in this Policy (see Section 6).

9.2. Notice Concerning Children

PLEASE NOTE: We do not direct any of our content at children/young adults under 21 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a site user is under age 21, we will promptly delete any personal information in that user’s account.

10.   THIRD PARTIES

10.1. Disclosing Information to Third Parties

WHO MAY HAVE ACCESS TO YOUR INFORMATION. Other than to the companies belonging to us for the purposes set out above, and except as described in this Policy, we do not sell, trade, or otherwise transfer your personal information or general information to third parties without informing you in advance. We are provided some services through contractual arrangements with affiliates, services providers, partners and other third parties (collectively, “service partners”). Our service partners may use your personal information to operate our sites and to deliver their services. These parties will only use your data for the purpose of carrying out the work as agreed with us and will be required to keep the information confidential. We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners and is not subject to our control. Please also see Paragraph 6.4 on how we will respond to “do not track” signals.

10.1.1. Categories of Personal Information Collected

We may automatically collect the following categories of network activity and/or device information (some of which may qualify as personal information) from electronic devices used to visit or use our site: IP address, device identifies, browser type, device operating system, access times, log files, and cookies.  We may also collect personal information that you provide to us, such as your name, birthdate, email address, and other contact information. 

10.2. Security

RELEASE OF INFORMATION. We will only release personal or general information without your consent for security purposes, when required by law, or to prevent imminent harm to any person or entity. We will disclose personal or general information on receipt of a court order or subpoena, or to cooperate with a law enforcement investigation, which may include responding to requests and court orders from jurisdictions outside the United States.

10.3. Links to Third Parties

PURPOSE OF LINKS. For your convenience and to improve usage of the website, we may insert links to third parties on this site. This Privacy Policy does not apply to such third party websites. Your visits and access to such websites is at your own risk. Please note that those other sites may send their own cookies to users, collect data, or solicit personal information.

11. AUTOMATIC COLLECTION

COOKIES. A cookie is a small string of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. Cookies are also used for such activities as remembering your username and password, if you use such a feature on this site. You can turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options, you have to adjust your browser settings (such as Chrome, Safari, Firefox, Internet Explorer, or other browser). There are also software products available that can manage cookies for you. Please be aware, however, that when you choose to reject cookies, this choice may limit the functionality of the website you visit and you may lose access to some of its features.

12. DELETING OR MODIFYING PERSONAL INFORMATION

CHANGING YOUR INFORMATION. You may cancel your registration at any time, and you may opt out of receiving any e-mails us.

12.1. Right to Opt Out of the Sale of Personal Information: Privacy is of the utmost importance to Company. Under no circumstance will Company knowingly or willfully sell your personal information. 

We do not sell personal information as the term is defined under the CCPA.

12.2. Right to Request Deletion of Personal Information

Subject to statutory exclusions, you have the right to request that we delete the personal information that we have collected about you. You may submit a request for deletion by email at info@solonostro.com.

12.3. Update Your Contact Information

We encourage you promptly to update your contact and personal information when it changes.

13. QUESTIONS OR COMMENTS

CONTACT INFORMATION. If you have any questions or comments relating to our website or this Privacy Policy, send an e-mail to info@solonostro.com or write Attn: Privacy Compliance, Atto Due LLC dba Solo Nostro, 1083 Vine St. #430, Healdsburg, CA 95448, United States